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Tuxedo Your Money

Our Fees

Full details of all our fees can be found in the Terms and Conditions.

Summary Box

The information contained in this table summarises the key product features and is not intended to replace any Terms and Conditions.

 

FEES
Purchase Fee	£6.49
Your Card Tariff Options	£4.99 Pay Monthly OR No fee Pay As You Go (PAYG)
Purchase transcations	Pay Monthly: free and unlimited in the UK and abroad PAYG: 2.95% (min 50p/max £1.50) in the UK and abroad
ATM withdrawals	Pay Monthly: 50p in the UK & £2.25 abroad PAYG: 1.5% (min 99p/max £1.50) in the UK & £2.25 abroad
TOP-UP FEES
	Free at High Street Bank Branch (max £1,500 cash load) Free by bank transfer (max load £1,500) 99p at Post Office branches (max £249 load) 3% at PayPoint locations (max £249 load) Free BACS/salary/wage payments online (max load £2,000)
Cheque Loading (minimum cheque amount £20)	£10 (up to £1,000), £20 (£1,000.01 - £2,000), £30 (£2,000.01 -£3,000)
Representing Failed Cheque Fees	As per the original submission fee
CARD LIMITS
Maximum card/eccount balance	£3,000
Maximum daily load	£2,000
Maximum monthly load	£5,000
Maximum load in any 12 months	n/a
Maximum daily ATM withdrawal	£250
Maximum ATM withdrawal in any 12 months	n/a
Maximum daily spend	£1,500
Maximum single transaction	n/a
INFORMATION AND ALERTS
Online balance & transactions	Free
Check balance by automated phone service	Local call rate in UK, standard network rates if abroad
Load alerts by email	Free
Online card to card transfer	20p
CUSTOMER CARE
*Customer Care	10p per minute from BT landline
Lost and stolen Line	Local call rate in UK, standard network rates if abroad
SMS SERVICE
Check balance by text	No extra charge - standard network rates apply
Load alerts	8p
Card to card transfers	20p
Lock your card	20p
Unlock your card	20p
OTHER CHARGES
Direct Debit one off set up fee	£2.50 per direct debit payment
Direct Debit monthly fees	£2.50 for 1st Direct Debit & £1.50 per Direct Debit thereafter
Failed Direct Debit admin fee	£5 per failed Direct Debit per month
**Dormancy Fee	£1 per month
PAYG refund transaction	2.95% (min 50p, max £1.50)
Replacement card	£4.99
Online, call centre or postal registration	FREE
Paper Statement	£10
PIN Issue/re-issue	FREE
Annual fee	FREE
Paying-in book	£5
Standing Order	£1
Failed Standing Order admin fee	£5
Investigation fee	£20
Administration fees	FREE
Tariff Change fee	£5
Mobile eccount fee	FREE for first 30 days, £1 monthly thereafter
CLOSURE
Cancellation or redemption Expiry	£10.00 cash out fee Card valid for 36 months

*Some ATMS may charge an additional fee and should advise you before you confirm the transaction.

**A period of 90 consecutive days in which no money has been loaded onto or taken off the card by the customer.

 

When is my money available?

Cash paid in at:

• PayPoint: available instantly
• High Street Bank: available within 4 working days

Or

• Bank Transfer: Please check with your bank

All fees and charges are reviewed from time to time and our Terms and Conditions updated. Please ensure that you check our website regularly for any changes and updates. Tuxedo reserves the right to update its fees and charges for promotional and commercial reasons.

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